Privacy Policy

This Privacy Policy explains how BrainboxMed™ ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website, platform, and related services ("Services").

1. Information We Collect

• Personal Information: We may collect information you provide, such as your name, email address, and account credentials when you register or interact with the platform.
• Usage Data: We automatically collect information about your device, browser, IP address, and how you use BrainboxMed™, including pages visited, features used, and quiz performance.
• Cookies: We use cookies and similar technologies to improve your experience, remember your preferences, and analyze usage.

2. How We Use Your Information

• To provide, operate, and maintain BrainboxMed™ and its features.
• To personalize your experience and track your learning progress.
• To communicate with you about updates, new features, or promotional offers (you can opt out anytime).
• To analyze usage and improve our Services.
• To ensure security and prevent abuse.

2.1. Financial Data

• If you make purchases through BrainboxMed™, we may collect payment information such as billing address and transaction details. We utilize secure third-party payment processors (e.g., Stripe, PayPal) to handle credit card and other payment details directly. We do not store your full payment card information on our servers.
• We retain transaction records for accounting and legal purposes.

3. How We Share Your Information

• We do not sell or rent your personal information to third parties.
• We may share information with service providers who help us operate BrainboxMed™ (such as cloud hosting or analytics), but only as necessary and with appropriate safeguards.
• We may disclose information if required by law or to protect the rights, property, or safety of BrainboxMed™, users, or the public.

3.1. Marketing and Communications

• We may use your personal information to send you marketing communications about our Services, new features, and special offers. These communications may be sent via email or other channels.
• You have the right to opt-out of receiving marketing communications from us at any time. You can do so by following the unsubscribe instructions included in each email, or by contacting us directly.
• Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages, such as those related to your account, service updates, or security alerts.

4. Data Security

• We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or loss.
• No method of internet transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

• You can access and update your account information at any time.
• You may request deletion of your account and associated data by contacting us (see below).
• You can opt out of marketing communications using the unsubscribe link or by contacting us.
• You can control cookies through your browser settings.

5.1. Data Retention

• We retain personal information for as long as necessary to provide the Services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.
• The exact period of retention will vary depending on the type of data and the purpose for which it was collected.

5.2. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• To exercise any of these rights, please contact us at contact@brainboxmed.com. We will respond to your request in accordance with applicable data protection laws.

6. Children's Privacy

• BrainboxMed™ is not intended for children under 18. We do not knowingly collect personal information from children under 18 years of age.

7. International Users

• If you access BrainboxMed™ from outside your home country, you consent to processing and transfer of your information in accordance with this policy and applicable law.

8. Changes to This Policy

• We may update this Privacy Policy from time to time. Updates will be posted here with the revised date. Your continued use of BrainboxMed™ constitutes acceptance of any changes.

9. Contact Us

• If you have questions or requests regarding this Privacy Policy, please contact us at contact@brainboxmed.com.